Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. Once a properly completed order is received and authorisation of your form of payment is received, we will promptly locate the item(s) you have ordered to arrange for delivery. If, for some reason, we determine that we cannot deliver your item within five (5) working days following our receipt of a properly completed order, we will inform you of such either via email or by phone to arrange accordingly. The Web Site does not accept orders from dealers, wholesalers, or other customers who intend to resell items offered on the Web Site.

DECAURA strives to be original in its presentation of its items. Therefore, there will be no card boxes used in the wrapping of these items. Only retail tissue or butter paper and kraft papers are used in wrapping these beautiful products to ensure a truly unique experience which starts from the time you receive these products. We hope you appreciate the efforts that goes into these wrapping to bring you a one of a kind nostalgic experience of yesteryears as well as salvage the papers for use in your daily activities.